Charity costs added
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@@ -63,7 +63,7 @@
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<div class="terms-section">
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<h2><span class="terms-num">01</span> Who We Are</h2>
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<p>This website (fraxle.net) and the services described on it are operated by <strong>Fraxle.net</strong> ("we", "us", "our"), a small independent web & technology business based in Oxfordshire, United Kingdom. You can reach us any time at <a href="mailto:wizard@fraxle.net">wizard@fraxle.net</a>.</p>
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<p>This website (fraxle.net) and the services described on it are operated by <strong>Fraxle.net</strong> ("we", "us", "our"), a small independent web & technology business based in Oxfordshire, United Kingdom. You can reach us any time at <a href="#" class="js-email" data-user="wizard" data-domain="fraxle.net" rel="nofollow">Contact us</a>.</p>
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<p>By using this website or engaging our services, you agree to these Terms & Conditions. If you don't agree with them, please don't use the site or services.</p>
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</div>
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@@ -95,7 +95,12 @@
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<li>Quotes are valid for 30 days from the date they are issued unless stated otherwise.</li>
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<li>For larger projects we may ask for a deposit before work begins, with the balance due on completion.</li>
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<li>Hourly support is charged at the rate agreed beforehand, with a minimum of one hour.</li>
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<li>Monthly care plans ("Protection Charms") are billed monthly and can be cancelled with 30 days' notice.</li>
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<li>Monthly care plans ("Protection Charms") run on a minimum initial term of 6 months, billed monthly in advance. The discounted plan rate is offered on the basis of that commitment.</li>
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<li>After the initial 6 month term, plans continue month to month and can be cancelled at any time with 30 days' notice.</li>
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<li>If a plan is cancelled during the initial 6 month term, the remaining months of that term are payable, or the support already provided may instead be charged at the standard hourly rate of £40 per hour - whichever is lower.</li>
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<li>Care plan work is limited to the tasks and support allowance listed for that plan. Anything beyond it is quoted separately or charged at the hourly rate.</li>
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<li>A "quick support request" means a single small task, such as a content tweak, a plugin issue or a settings change. Larger pieces of work are quoted separately.</li>
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<li>Unused support requests or support time do not roll over to the following month.</li>
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<li>Invoices are payable within 14 days unless otherwise agreed.</li>
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</ul>
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</div>
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@@ -119,7 +124,7 @@
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<div class="terms-section">
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<h2><span class="terms-num">08</span> Privacy</h2>
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<p>Any personal details you share with us (for example through the contact form) are used only to respond to your enquiry and provide the services you've requested. We don't sell your data, and we keep it only as long as needed. If you'd like your details removed, just email us at <a href="mailto:wizard@fraxle.net">wizard@fraxle.net</a>.</p>
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<p>Any personal details you share with us (for example through the contact form) are used only to respond to your enquiry and provide the services you've requested. We don't sell your data, and we keep it only as long as needed. If you'd like your details removed, just email us at <a href="#" class="js-email" data-user="wizard" data-domain="fraxle.net" rel="nofollow">Contact us</a>.</p>
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</div>
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<div class="terms-section">
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@@ -133,7 +138,7 @@
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</div>
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<div class="terms-note">
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<i class="fas fa-circle-info"></i> These terms are provided as a friendly, plain-English summary and don't constitute legal advice. For anything business-critical, it's always worth checking with a qualified professional. Got a question? Drop us a line at <a href="mailto:wizard@fraxle.net">wizard@fraxle.net</a>.
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<i class="fas fa-circle-info"></i> These terms are provided as a friendly, plain-English summary and don't constitute legal advice. For anything business-critical, it's always worth checking with a qualified professional. Got a question? Drop us a line at <a href="#" class="js-email" data-user="wizard" data-domain="fraxle.net" rel="nofollow">Contact us</a>.
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</div>
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</div>
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</section>
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